Q: What is your return policy?
A: For all the deets on our return policy info, head over to this link.
Q: I need more shipping info details
A: For all the shipping info, head over to this link.
Q: Are the orders subject to taxes?
A: Regulations for import duties and taxes differ from country to country. Our company has no control over these charges and cannot predict their amount. The Client will be responsible for the payment of any such import duties and taxes. The Client is therefore advised to contact the local customs office for further information before placing the order.
Q: How does the custom order thing work?
A: Everything we make is made-to-order and made to measure, meaning we can make an item precisely to your measurements. As far as the regular sizes go we make standard EU36/US4 - EU42/US10 and you can check the size guide here.
For a guide on how to take your measurements, follow this link.
Q: Where do I put in my measurements when ordering custom?
A: On each product page, there is a section dedicated to adding your custom measurements in the box titled👇🏼 For CUSTOM orders enter your measurements here 👇🏼
Additionally, upon check out you can also add your measurements. Click on the cart icon in the top right corner.
Once you open it you'll see a text that says "👇🏼Add your measurements and any details about your order here👇🏼", click on it and the notes section will appear.
Enter your measurements in the box under the text.
Q: What kind of changes can I make to my custom order?
A: The most common type of design customization is changing the length of the item by specifying the measurement you'd like the item to be. This applies to the total length, as well as the sleeves. For more specific changes contact us at firstname.lastname@example.org and we will get back to you within 1 working day.