More Info? Yes, Please

Preorders purchased at full price (not using a discount code or during a sale) are eligible for exchanges and refunds within 10 days of placing your order. If you choose to cancel your preorder within this 10-day window, we will issue a refund minus the transaction fees charged by the payment provider. After the 10-day period ends, you can still cancel your preorder at any time, but a fee of 30% of the retail price will apply.

The customer is subject to covering the costs of shipping. We offer two options:

1. Shipment organized by us through the DHL Express service. The fee is for option is $95 and covers shipment from and back to your address.

2. Shipment organized by your own preferred shipment company. With this option we cannot guarantee when we will receive the item. Shipment back to your address is an additional charge of $50, organized by us with DHL Express.

All items which are purchased through our website which are either on sale or have been purchased using a discount code can not be returned and refunded. This includes the discount code used through our subscription letter.